Data Recovery Request - Private Clients

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|  Click here to see if you qualify for our 'private home usage only' price reduction  |

Personal information

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Additional Information

Hard disk details

 H-D Brand    Operating system
 Model nr.      Number of Hard Drives  
 Storage capacity      Has the drive been opened?  No        Yes  


Course of events and additional information

Describe what has happened to your hard disk.

Which data is most important?

Has any other recovery attempt been made, if so, please provide some details.

Please note any special agreements concerning charges, budget restrictions etc.

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Priority and work effort

   I accept that the data recovery work begins with the condition that process costs are as indicated on the information page.   (Recommended Choice)
   I want you to limit your work efforts to two hour examination and then contact me.
Please remember that a clone charge applies to every hard drive in RAID.
  (Mostly for insurance)

   Normal Priority, queue number system.    (09:00 - 17:00) weekdays.
   Urgent, the work is begun immediately.    (09:00 - 17:00) weekdays.
   Highest Priority, the work is begun immediately and even includes weekends.    (09:00 - 23:00) all days.

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Sending instructions

For reasons of security, we ONLY accept international deliveries made by the major courier services:

Jetpak, DHL, FedEx, UPS, Box Delivery, Securitas etc.

If you are living in Sweden, you may also use the Swedish postal service known as "Företagspaket" or PEX.
We accept the above delivery companies with a status of "Normal" and "Urgent" between 09:00 and 17:00
Announced deliveries with status "Highest priority" are accepted to 23:00 every day, whole year. In case of announced status "Highest priority" even personal delivery is accepted upon presentation of valid ID, but only between 09:00 and 17:00.

Send us only hard drive, storage unit or external cassettes

  I have read the price list and payment
The hard drive was used ONLY for storage of personal and non-commercial data. Thus I request cost reduction.

Auroras delivery address for crashed hard disks

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Aurora Data Recovery Experter